Latest news (Partnerships)
South West Water announces average bills will fall in 2022
South West Water has announced its average household bill for 2022/23. The average annual bill for water and wastewater services for customers will be less than last year and lower than 10 years ago.
South West Water believes no-one should worry about their water bill, especially when other utility bills and inflationary increases...
We have achieved the re-accreditation of BS 18477
South West Water is committed to treating customers fairly, reflected in our culture, strategy, and maintenance of the BS 18477 certificate to 2025. The BSI (British Standards Institution) Accreditation is designed to help our organisation identify consumers who could be vulnerable or disadvantaged and to adapt our services to be...
Web chat and WhatsApp now available!
South West Water have recently added the LivePerson webchat and WhatsApp to our array of communication methods, allowing customers to ask questions via the website and their phone, making things easier for them if they do not wish to utilise the call centre.
South West Water funding to provide fun and progressive activities for children with special needs
Children with special needs and disabilities will enjoy year-round support through out of school activities in Exeter thanks to a £5,000 grant from South West Water.